Delivery & Returns

Delivery Charges

Orders up to £50 – £2.95 Delivery
Orders £50.00 and Over – Free

Returns

We have a no hassle returns policy and you may return your purchase for any reason within 28 days.

Return labels are available on request, please send us an email detailing your return. You can then simply take your return to a Customer Service Point, Post Office or we can arrange collection in some circumstances.

You can return or exchange any unwanted goods within 28 days of purchase.

We offer a 28 day return or exchange policy under which we’ll refund or replace most goods if returned to us within 28 days of purchase and they are complete, in their original packaging, unused and with any seals or tags intact.

If you return an item outside our policy (e.g. goods are returned late or used), we may return the item to you at your cost or accept the return but make a deduction for loss in value and charge for processing costs.

– Exclusions from our returns and refund policy

We are unable to offer a refund or exchange on the following items unless they arrive damaged or faulty:

Custom made items: Made to Measure curtains and accessories
Cut to length fabric
Duvets and Pillows
Sale and Clearance items

Your statutory rights are not affected