You can return or exchange any unwanted goods within 28 days of purchase.
We offer a 28 day return or exchange policy under which we’ll refund or replace most goods if returned to us within 28 days of purchase and they are complete, in their original packaging, unused and with any seals or tags intact.
If you return an item outside our policy (e.g. goods are returned late or used), we may return the item to you at your cost or accept the return but make a deduction for loss in value and charge for processing costs.
– Exclusions from our returns and refund policy
We are unable to offer a refund or exchange on the following items unless they arrive damaged or faulty:
Custom made items: Made to Measure curtains and accessories
Cut to length fabric
Duvets and Pillows
Your statutory rights are not affected